Welcome to Giftyfyy Customer Service!
We’re here to make your shopping and gifting experience smooth and enjoyable. If you have any questions or need help, you’ll find all the important information below.
🚚 Shipping & Delivery
- Orders are usually processed within 2–4 working days.
- Standard delivery time: 5–7 business days (may vary by location).
- Tracking details will be shared via email/SMS once your order is shipped.
🔄 Returns & Exchanges
- Customized products are made to order; returns are only accepted for damaged or incorrect items.
- If you receive a defective or wrong product, contact us within 48 hours of delivery.
- For eligible returns/exchanges, email us at support@giftyfyy.com with your order ID and issue details.
💳 Payments & Security
- We accept major payment methods: UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (if available).
- All transactions are 100% secure with SSL encryption.
📩 Contact Us
Have a question or need help with your order? We’re always here!
- 📧 Email: support@giftyfyy.com
- 📱 WhatsApp/Phone: +91-XXXXXXXXXX
- 🕒 Support Hours: Mon–Sat, 10 AM – 7 PM
❓ Frequently Asked Questions (FAQs)
Q: Can I customize my order?
👉 Yes! You can upload your own design or text on T-shirts, mugs, cushions, and more.
Q: How can I track my order?
👉 Once shipped, you’ll get a tracking link via email/SMS.
Q: Do you ship outside India?
👉 Currently, we ship only within India (international shipping coming soon).